Our Customer Support Hub is here to help you through the closure of Ulster Bank Ireland DAC

Important Information For Ulster Bank Customers

Further to the withdrawal of Ulster Bank Ireland DAC from the Republic of Ireland, we are making some changes to our services:

The opening hours of our Telephone Support Team will change on 1st July to 9am to 5pm Monday to Friday, excluding bank holidays.

As of 22nd July 2024, the Mobile App and Anytime Banking services will no longer be available. If you have any scheduled payments or standing orders beyond 22nd July, please cancel them and schedule them with your new banking provider.

For more information call 0818 210 260.

Ulydien Trust Company Limited

 

We have commenced transfer of unclaimed balances from closed Ulster Bank Ireland DAC accounts and products to the Ulydien Trust Company Limited.

 

To find out more visit here

Offset Mortgages and linked accounts

 

Ulster Bank has issued an update to offset customers regarding their mortgage and linked accounts.

 

 

For further information, please visit our Support Hub.

Update on payments made via Anytime Banking and mobile app services:

Due to the closure of Ulster Bank, as of the 8th of May we are making some changes to our payment services:

  • The scheduled payment period will be reduced from 120 days down to 5 days.
  • The options to schedule a future dated international payment and create a standing order will no longer be available.

 

If you have any scheduled payments or standing orders beyond 28th August 2024, please cancel them and schedule them with your new bank provider.

Contact Us

There are different ways to get in touch depending on your request or query.   

To find out the best way to speak to us visit our Contact Us section.

Find out more

Protect your account from fraud

We're aware that fraudsters are sending text messages and emails that look like they come from Ulster Bank. Remember we will never ask you to click a link and provide personal or financial information via text or email. If you’re in doubt about whether a message from us is genuine, please contact us.