Credit Balance and Draft Reclaims

You can reclaim any credit balances from your closed Ulster Bank account by completing a credit balance reclaim form.

Please call us on 0818 210 260 to request a form by post or email. ( Lines are open from 9am to 5pm Monday to Friday, excluding Bank Holidays.)

Alternatively, you can download the form below.

Balance Reclaim Form

When submitting the claim form, you will be required to provide certified photographic identification and address verification. You may need to provide supporting documentation depending on your circumstances, which we will advise you of.

Documents can be certified by the secure personalised link sent to your email address. 

Documents submitted by post can be certified by a Solicitor, Accountant or Notary Public.

Yes, a third party may be able to reclaim your money on your behalf depending on your personal circumstances. A Balance Reclaim Form will need to be completed along with supporting documentation. We will advise what documents are needed to support the claim when you contact the Bank. All parties (You and your representatives) will be required to provide certified photographic identification and address verification.

Documents can be submitted through the secure personalised link sent to your email address.

To progress your reclaim, you will be required to provide certified photographic identification and address verification. You need to provide these documents when submitting your reclaim form. In some circumstances, we may ask you for supporting documentation to support your balance claim, which we will advise you of.   

Documents can be certified by the secure personalised link sent to your email address.

The following documents can be submitted for photographic identification through the personalised email  link:

• Current valid passport
  
• Current valid ROI Photo Card Driving Licence – full or provisional
• Current valid NI Photo Card Driving Licence – full or provisional
• Current valid UK Photo Card Driving Licence – full or provisional
• Current valid EU Photo Card Driving Licence – full or provisional

The following documents can be submitted for address verification through the personalised email link:

• Utility bill / statement provided from a regulated utility provider (i.e. gas/electric)
• Current valid ROI Photo Card Driving Licence – full or provisional
• Current valid NI Photo Card Driving Licence – full or provisional
• Current valid UK Photo Card Driving Licence – full or provisional
• Current valid EU Photo Card Driving Licence – full or provisional
• ROI / NI/ UK / EU Regulated Financial Institution Statement – Bank / Building Society / Mortgage / Credit Union Statement

Our telephony team will be able to advise what additional documentation you may need to provide depending on your circumstances.

You can find comprehensive information on Dormant Accounts including a claim form from page 8 of the BPFI Guide to Dormant Accounts.*

The Dormant Account Claim Form can be submitted by email to UlsterBankBalanceReclaims@ulsterbank.com or by post to Dormant Reclaims, Ulster Bank Ireland DAC, 11-16 Donegall Square East, Belfast, BT1 5UB.

When submitting the claim form, you will be required to provide certified photographic identification and address verification. You may need to provide supporting documentation depending on your circumstances, which we will advise you of.

Please contact our Telephony team on 0818 210 260 – 9am to 5pm Monday – Friday, excluding Bank Holidays, who can send you this form by post or email.  Documents can be certified by the secure personalised link sent to your email address by our Telephony team.

*This link is included for guidance purposes. Ulster Bank is not responsible for the content of third-party websites.

If you are the holder of an uncashed domestic (Euro/Irish Punt) Bank Draft issued by Ulster Bank Ireland DAC it can no longer be processed directly through the Irish Banking network and you will need to contact us to apply to reclaim the funds.

You will need to provide the following details from the draft:

• Name on Draft (Payee)
• Draft Number
• Issue Date
• Currency on Draft
• Amount of Draft

You will also need to provide your contact information: address, contact telephone number and email address

Please send these details by email to UlsterDublinBDUsettlements@ulsterbankcm.com requesting a reclaim or by post to:

Ulster Bank Ireland DAC

PO Box 4015

Dublin 2

Please note following your reclaim request we will contact you to provide proof of identification together with BIC and IBAN details for an account in your name in order to enable these funds to be transferred to you.

You can also contact our Telephony team on 0818 210 260 (+353 1804 7475 if calling from abroad) – 9am to 5pm Monday – Friday, excluding Bank Holidays, who can assist with processing your reclaim.

If you are no longer in possession of the draft please provide the details noted above and if the draft is still outstanding we will require you to complete an indemnity form before processing your request.

If you are the holder of an uncashed cheque issued by Ulster Bank Ireland DAC it can no longer be processed directly through the Irish Banking network. You can still reclaim your balance by completing a credit balance reclaim form. Please call us on 0818 210 260 to request a form by post or email. ( Lines are open from 9am to 5pm Monday to Friday, excluding Bank Holidays.)

Alternatively, you can download the form below.

Balance Reclaim Form

When submitting the claim form, you will be required to provide certified photographic identification and address verification. You may need to provide supporting documentation depending on your circumstances, which we will advise you of. Documents can be certified by the secure personalised link sent to your email address. Documents submitted by post can be certified by a Solicitor, Accountant or Notary Public.