We are sorry to hear that you are dissatisfied with the level of service that we have provided. If you would like to raise a complaint please click on the enclosed link which can be used by both Business and Personal customers https://www.ulsterbank.ie/help-and-support/how-to-make-a-complaint.html Alternatively, if you do not have access to the internet, you can call us on 0818 210 260. You can also raise a complaint in any of our branches or write to us at Customer Care, Ulster Bank, PO Box 145, FREEPOST, Dublin 2.
If you have closed your accounts, or your accounts have transferred to another institution, you can still raise a complaint with us. Use the options here to raise your complaint and we will respond to it.
