Important Customer Notice
Commercial debt transferred to Pepper Finance Corporation DAC
If your commercial debt has transferred to Pepper, you will find some relevant information in the following FAQs
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Our Customer Support Hub is here to help you through the closure of Ulster Bank Ireland DAC.
Important Information for Ulster Bank customers:
Further to the withdrawal of Ulster Bank Ireland DAC from the Republic of Ireland, we are making some changes to our services:
The opening hours of our Telephone Support Team will change on 1st July to 9am to 5pm Monday to Friday, excluding bank holidays.
As of 22nd July 2024, the Mobile App and Anytime Banking services will no longer be available. If you have any scheduled payments or standing orders beyond 22nd July, please cancel them and schedule them with your new banking provider.
For more information call 0818 210 260.
Closure Updates
Our recent updates on the closure of Commercial Banking products/services to existing customers, subject to certain criteria.
- 31/03/23
- 03/03/23
- 31/01/23
Update to Fees and Interest 25/08/2022
Please take note of changes to Business Fees and Interest.
Accounts now closing
Ulster Bank commences closing Personal and Business Current and Deposit Accounts.
Moving or recently moved accounts
- Visit our help page for online product support guides
- Phone our dedicated account closures helpline on 1800 818375 or +35315317171 from outside the Republic of Ireland. Line opening hours are Monday to Friday, from 9am until 5pm. Call costs may vary and calls from mobile phones may not be free.
- You can raise a concern or complaint with us in different ways, find out how here
Protect your account from fraud
We're aware that fraudsters are sending text messages and emails that look like they come from Ulster Bank. Remember we will never ask you to click a link and provide personal or financial information via text or email. If you’re in doubt about whether a message from us is genuine, please contact us.